Water Department Business Office
       Tamara Burns - e-mail: [email protected]                                          
       Linda Kreps - e-mail: 
[email protected]                                                                                      
       PO Box 109                                                                       
       Model City, NY 14107                                               
       Phone: (716) 754-8213, ext. 235 or 236   
       Fax: (716) 754-2821 
Like us on Facebook - http://www.facebook.com/TownofLewistonWater
The Water Department is open 8:00 am - 4:30 pm, Monday through Friday. 

December - 2022
The Town of Lewiston now has the ability to send out mass text messages for emergencies, water main break, road closure, etc. If you would like to receive messages with updates from us, please email [email protected], with your name, address and the cell phone number you would like to receive these messages at. 


PLEASE REMEMBER THESE IMPORTANT DATES:  Water Bills go out - February 1, May 1, August 1 and November 1.  If you do not receive a bill the first week of these months, please contact the office, 754-8213.  Any error in bill must be reported before the due date.  Water Bills due without penalty:  February 21, May 21, August 21 and November 21


The Town of Lewiston is offering Bank Drafting for payment of your utility bill. You may use either a checking account or savings account. Simply complete the authorization form below and return to us with a voided check from your checking account or voided deposit slip for savings. Once all paperwork is received, you will receive an email verification stating you are now signed up for direct withdrawal. You will receive a paper copy of your quarterly bill with a note that says “do not pay” on it. This is the amount that will be withdrawn from your account on or around the 21st of the billing month. (February, May, August and November). You must complete a separate form for each property to be enrolled.

Water Bill Direct Withdrawal Authorization Agreement.pdf

Town residents now have the option to receive their water bill via e-mail.  If this is an option you are interested in, please contact the Water Department at 716-754-8213 Ext 235 or 236 to set up this “E-bills”.  Please complete this Authorization Form - E-Bill Authorization.pdf - and e-mail back to the Water Dept.

Please Note:  Any bill outstanding up to the May bill, not paid by September 1st will be added to the upcoming tax roll with a $100.00 Administration Fee.

Water Department responsibilities include installation, maintenance and repair of water meters and hydrants, performing water inspections for all new and existing houses and businesses as required and reading water meters. Call 716-754-8219 for maintenance questions.

To arrange for a new service or for an emergency during business hours, please call (716)754-8213, ext. 235 or 236.  For emergency calls after hours or during the weekend call (716) 754-8291.

The Town of Lewiston and the Niagara County Health Department require a Check Valve and Sewer inspection prior to the sale of a home.  Fees as follows:  Sewer Inspection - $75.00; Check Valve Inspection - $50.00; and Water Arrears Letter (optional) - $5.00.  
For the sale of a home, it is imperative that you contact us, at 716-754-8213, ext 235, at least 4-days prior to closing to gain access to the property for a final meter reading to determine if any further monies are owed and to provide us with a forwarding address. 

On January 23, 2017 the Town Board approved the Proposed Plan Of Dissolution Of All Existing Town Of Lewiston Water Districts.  The following documents pertain to this:

Proposed Dissolution Plan Lewistion Water Districts.pdf      Boundaries Map - Exhibit A.pdf 

Water Assets Schedule - Exhibit B.pdf    DESCRIPTIVE SUMMARY OF DISSOLUTION PLAN Lewiston.pdf 

Map, Plan and Report - Creation of Town of Lewiston Water District.pdf

EAF - Part 1 - Proposed Lewiston Water District.pdf

EAF - Part 2 - Proposed Lewiston Water District.pdf

EAF - Part 3 - Proposed Lewiston Water District.pdf

Professional Engineering Services Proposal - Lewiston Water System Capital Improvement Project.pdf

2014 Water Quality Report

2015 Water Quality Report

2016 Water Quality Report

2017 Water Quality Report

2018 Water Quality Report

2019 Water Quality Report

2020 Water Quality Report.pdf

2021 Water Quality Report.pdf

2022 Water Quality Report.pdf

2023 Water Quality Report.pdf