Water Department Business Office

Water Department Business Office
Darlene M. Norwich
PO Box 109
Model City, NY 14107
Email: [email protected]
Phone: (716) 754-8213, ext. 235 or 236
Fax: (716) 754-9483

2014 Water Quality Report

2015 Water Quality Report.doc

The Water Department is open 8:00 a.m. - 4:30 p.m. Monday through Friday. The Town has gone to a quarterly billing system, therefore water bills will be mailed the first of February, May, August and November. If you do not receive your bill please contact the office, as failure to receive a bill does not waive penalty. Any error in bill must be reported before the due date. Each year on September 1st all unpaid balances will be levied to your Town and County tax bill, for the ensuing year.

Water Department responsibilities include installation, maintenance and repair of water meters and hydrants, locating services for water facilities as needed for contractors, public services entities and residents, performing water inspections for all new and existing houses and businesses as required and reading water meters. Call 716-754-8219 for maintenance questions.

To arrange for a new service or for an emergency during business hours, please call (716)754-8213, ext. 235 or 236.  For emergency calls after hours or during the weekend call (716) 754-8291.

The Town of Lewiston and the Niagara County Health Department require a Check Valve and Sewer inspection prior to the sale of a home.  Fees as follows:  Sewer Inspection - $75.00; Check Valve Inspection - $40.00; and Water Arrears Letter (optional) - $5.00.  

For the sale of a home, it is imperative that you contact us at least 4-days prior to closing to gain access to the propoerty for a final meter reading to determine if any further monies are owed and to provide us with a forwarding address.  

Effective 10/13/2013, the Lewiston Town Board has set a $5.00 fee for a duplicate tax receipt. Please send request and fee to the above address. Thank you for you anticipated cooperation.